610-864-0384
How It Works
Ready to take the next step? Here’s what you need to do get started: simply follow the instructions below, and we’ll guide you through the process seamlessly. If you have any questions, feel free to reach out!
How It Works
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Schedule a
Meet & Greet
We get to know you and your pets and their needs during our FREE Meet & Greet. We will discuss visiting times, feeding instructions, visit instructions, access to premises and anything else about your pets you would like to share. If you are ready to sign up, please have either keys or codes ready for your walker or schedule another pick up time for a minimal fee.
Welcome!
After you sign up with CCDW, we will create your very own account within our customer portal for you from which you can request walks, review scheduled walks, cancel services, see and pay invoices, see visitation reports and communicate with your walker or pet sitter.
Safety
For the safety for your pet and our team members, all dogs must be current on their rabies vaccination! No exception! We also do not allow our walkers to use any retractable leashes and kindly ask our clients to
provide a regular flat leash.
Cancellation Policy
Due to the high demand of our pet services we have a 12 hour cancellation policy. Plans change, we understand. If you no longer need our service, please let us know within 12 hours of your scheduled service. If your walker is cancelled less than 12 hours in advance or you forgot to cancel your walk, you will still be responsible for the cost of the service and it will appear on your invoice.
Payment Policy
We accept checks and credit through our client portal and will invoice you on a weekly basis via e-mail. You can also check your portal account for any invoices